Salesforce Architecture
Data models, access, flows, user administration, and custom platform solutions built around real work.
Services
The platform follows the business problem—not the other way around. Each service can stand alone or connect into one end-to-end build.
Data models, access, flows, user administration, and custom platform solutions built around real work.
Reliable workflows for repetitive tasks, approvals, files/documents, and handoffs.
Agents and knowledge workflows that understand, decide, generate, and act.
APIs, MCPs, events, and synchronized data that remove human relay races.